職位描述：

職責(zé)描述：

1、完成數(shù)據(jù)分析項(xiàng)目售前工作，包括方案撰寫、產(chǎn)品演示、需求分析、投標(biāo)、IT咨詢、方案咨詢等工作；

2、為客戶提供售后咨詢、培訓(xùn)、實(shí)施以及技術(shù)支持，確保解決方案有效的執(zhí)行并落地；

3、研究國(guó)內(nèi)外的最佳解決方案實(shí)踐，提煉、沉淀并形成解決方案積累；

4、全程跟蹤客戶對(duì)產(chǎn)品的使用，將客戶的反饋進(jìn)行歸納，與產(chǎn)品研發(fā)團(tuán)隊(duì)深入溝通，完善產(chǎn)品。

任職要求：

1、有2年以上ToB軟件售前／售后／咨詢服務(wù)等相關(guān)經(jīng)驗(yàn)；

2、熟練使用SQL，熟悉至少一種數(shù)據(jù)庫(kù)（MySQL、Oracle等），對(duì)數(shù)據(jù)倉(cāng)庫(kù)、NOSQL和Hadoop等有一定的了解；

3、熟悉至少一款市場(chǎng)主流的商業(yè)智能（BusinessIntelligence）產(chǎn)品，或深入?yún)⑴c過BI或大數(shù)據(jù)相關(guān)項(xiàng)目的建設(shè)；

4、良好的數(shù)據(jù)分析能力和習(xí)慣，善于通過數(shù)據(jù)發(fā)現(xiàn)問題或機(jī)會(huì)；

5、有良好的客戶服務(wù)意識(shí)，有良好的人際溝通和項(xiàng)目管理能力；

6、加分項(xiàng)：有泛零售或金融行業(yè)的從業(yè)背景，或參與過泛零售或金融或大型集團(tuán)的數(shù)據(jù)相關(guān)項(xiàng)目的經(jīng)驗(yàn)。

篇2:解決方案顧問崗位職責(zé)

銷售顧問(解決方案銷售)萬仕道(北京)管理咨詢有限公司華南公司萬仕道(北京)管理咨詢有限公司華南大區(qū)(分支機(jī)構(gòu))職責(zé)描述:

1.根據(jù)企業(yè)中高端人才招聘需求,為企業(yè)制定中高端人才招聘解決方案,推廣崗位職責(zé)大全的招聘平臺(tái)產(chǎn)品及項(xiàng)目服務(wù)產(chǎn)品;

2.熟悉本公司及相關(guān)產(chǎn)品,通過各種渠道收集潛在客戶信息;

3.完成客戶談判及簽訂書面合同文件,達(dá)成相應(yīng)開發(fā)量目標(biāo);

4.保證整體銷售環(huán)節(jié)順暢,解決銷售過程中客戶產(chǎn)生的問題;

5.跟蹤服務(wù)已簽約客戶,確保付款過程順利,達(dá)成公司規(guī)定的相應(yīng)任務(wù);

6.建立及整理客戶檔案,與客戶建立長(zhǎng)期互利的合作關(guān)系。

任職要求:

1、大專及以上學(xué)歷;有招聘、互聯(lián)網(wǎng)行業(yè)銷售經(jīng)驗(yàn)者為佳;

2、較強(qiáng)的溝通能力、學(xué)習(xí)能力、抗壓能力,有強(qiáng)烈的進(jìn)取心;

3、熱愛銷售工作,具有高度責(zé)任心和團(tuán)隊(duì)合作精神;

4、熟練使用internet及office辦公軟件。

篇3:云技術(shù)解決方案顧問CustomerSuccessManager職位描述與崗位職責(zé)任職要求

職位描述：

#此崗位英文要求：讀寫熟練#

OracleisrapidlytransformingitselfintoahyperscalecloudplayerbyaggressivelyrollingoutacomprehensiveportfolioofApplication,PlatformandInfrastructureservices.Platform(PaaS)&Infrastructure(IaaS)inOraclePublicCloudand@Customersareuniquecloudsolutionstohelpcustomers’transforminglegacyITarchitecturestocloudplatformsocustomerscanbescalableofsupportingdynamicbusinessdemands.

CustomerSuccessTeam,Platform&InfrastructureCloud,aimstoimprovePass/IaaScloudadoption,buildsuccessfulreferencesandachievegreaterbusinessreturnsforcustomersthroughoutentireCustomerLifeCyclesupport,including:

?ConsultativesolutionsadvisoryofITandCloudtransformation

?OraclePaaS/IaaSproductexpertservicesforsuccessfuladoption

?CustomerPaaS/IaaSprojectimplementationsupport

?Deeptechnicalsupporttocustomers/partners’applicationdevelopment,migrationtoOraclePaaS/IaaSplatformandintegrationofOraclecloud

?Improvethecustomersatisfactions

職責(zé)描述：

TheCSMwillbeSME(SubjectMatterExpert)ofOraclePaaSorIaaSproductsandsolutions,actastrustedtechnicaladvisortocustomersandpartnersinadoptingOraclecloud,thefocusareasare:

?Buildingstrategicvalue-addcustomerrelationships,providingbestinclassservicesandensuringcustomersatisfactionviatechnicalexpertise

?SupportcustomertoimplementOraclePaaS/IaaSsuccessfullyandbuildOraclecloudreferencecasestodrivecontinuouscloudopportunities;

?CreativelysupportcustomertoadoptOraclePaaS/IaaSplatforms,e.g.developmentofindustrysolutionsonOraclePaaS/IaaSplatform,migratingnon-OracleworkloadtoOraclepubliccloudorcloud@customers,anddeliveringdeepdiveworkshopsorPoCs

?Designandoptimizemoderncloudplatformandinfrastructuresforcustomers’digitaltransformation

?GoodcollaborationwithsalesandSCteam,andalignwiththePaaS&IaaSImplementationSuccessandRenewalsteamtoensureexcellenceinexecutionandtheachievementofregionalrenewalsandexpansiontargets

?Createascalableresourcepoolsindesignatedsubjectareastoensurehighqualityservicedelivery

?ManageandnegotiateescalationsforinternalissuesandbetweenOracleandcustomers/partnerstoachievepositiveoutcomeandinfluencepolicy

SuccesswillberealizedbyachievingPaaS/IaaSsolutionadoptionsuccessfully,customersatisfactionandreferenceability,andcontractrenewals&expansionsforPlatformandInfrastructureCloud.

任職要求：

Thecandidatesshoulddemonstrateexpertskillsinatleasttwooffollowingareas:

?MasterofOracleproductswithimplementationsexperience:-Database,OFM,BI,Bigdata/IoT,JavaDev,Integration,Mobileor

-OCM,Exadata,Exalogic,BDA,PCA,ZDRLA,Supercluster,or

-TechnicalArchitectofEBS,HCM/PSFT,EPM,CX,Analytics

-OVM,OracleLinux,Solaris,StorageandNetwork

?HandsonskillsoffollowingOracleCloudServices:-PaaS:OMC,DataManagement(DBaaS,Bigdata),ApplicationDevelopment(JCS,MCS),Integration(SOA,IoT),Security(Identity),Content&Process(Document,Process),BusinessAnalytics(BI,BDD,DV,IoTandEssbase)

-IaaS:OCM,Ravello,Container,Compute,Storage,andBareMetalCloudService

?Richexperienceanddeepknowledgeofcompetitiveproducts:-CloudVendor:AWS,Azure,VMware,Bluemix,Softlayer,OpenStack

-Network:Cisco,Huawei

?DeepexperienceinNetworkandVirtualizationtechniquesanddeployments-DataCenterarchitectureanddesign

-ITOperationandManagement

-Virtualization:VMWare,Xen,KVM,Hyper-V,Docker,LXC,VPN

-NetworkSecurityprotocolsandabilitytosolvingnetworkissues

?Masterofopensourcetechnologiesanddevelopmenttools-Java/J2EE,HTML5,PHP,APEX,Ajax,Python,XML,LAMPstack

-JBoss,Tomcat,GlassFish

-MySQL,NoSQL(MongoDB,HBase),Hadoop/Cloudera

?StrongProjectManagementskillswithtechnicalbackground:(PMroleonly)-Provenrecordsofprojectdelivery,stakeholdersmanagements,resources,riskmanagementandprojecttrackingandreports