KeyResponsibilities:

ResponsibleformonitoringpowertrainqualityissuesraisedviaePQR,TA,RSA,CustomerComplaintWarrantychannels,conductissueanalysisandon-siteinvestigation(whennecessary)togainfullunderstandingoftheproblem.

HostFindItandFixIt(FiFi)meetingtodetecttrendandpatternsforemergingqualityconcerns,participateinCoCmeetingstogainwiderknowledgeaboutpowertrainissueswithinputfromCRC,DTS,RSAwarrantyteams.

RaiseMarketProblemDefinition(MPD)forbothimportedandlocalbuiltvehicles;

ResponsibletodataupdateforpowertrainissueinMarketSingleAgendaQuality(MSAQ)list.

EvaluateeachePQRreportqualityandpreparethemonthlyePQRreport.

SupporttodeliverePQRtrainingcourse(Powertrain)toalldealertolifttheirreportingskills.

Supportnewenginenervecenterlaunchandpreparetheweeklyenginenervecenterqualityreporttotopmanagementteam.

負(fù)責(zé)監(jiān)測通過ePQR、TA、RSA、客戶投訴保修渠道提出的動(dòng)力總成質(zhì)量問題,進(jìn)行問題分析和現(xiàn)場調(diào)查(必要時(shí)),以充分了解問題。

主持FiFi會(huì)議,以檢測新出現(xiàn)的質(zhì)量問題的趨勢和模式,參加CoC會(huì)議,通過CRC、DTS、RSA保修團(tuán)隊(duì)提及的問題,獲得關(guān)于動(dòng)力系統(tǒng)問題的更廣泛知識(shí)

提出進(jìn)口和國產(chǎn)車輛的市場問題定義

負(fù)責(zé)市場單級(jí)質(zhì)量(MSAQ)清單中動(dòng)力傳動(dòng)系統(tǒng)數(shù)據(jù)的更新

評(píng)估每個(gè)EPQR報(bào)告質(zhì)量并準(zhǔn)備月度EPQR報(bào)告

向經(jīng)銷商提供EPQR培訓(xùn)課程(動(dòng)力傳動(dòng)系統(tǒng)),以提高他們的報(bào)告技能。

支持新的發(fā)動(dòng)機(jī)中心的發(fā)布,并將每周的發(fā)動(dòng)機(jī)中心質(zhì)量報(bào)告準(zhǔn)備給更高級(jí)管理團(tuán)隊(duì)

Skills,experienceandqualificationsrequired:

Bachelor’sdegreerequired

Minimumof3yearsrelevantexperienceintheOEMcustomerservicedepartmentorplus5yearsrelevantexperienceinotherpowertrainautomotiveindustryliketier1supplier.

Workingexperienceforpowertrainproductqualityissueinvestigationispreferred.

Excellentdatacollecting,analysisandreportoutskills.

Goodskillsinproblemdefinitionandrootcausefinding.

Verygoodknowledgeforqualityreportevaluationandanalysis

AbilitytoreadandwriteinEnglishwithconfidence.

Goodknowledgeinautomotiveaftersalesbusiness

Attentiontodetail,customerfocus.

ExcellentskillsinExcelorotherofficesoftwareapplication

本科學(xué)歷;英文讀寫熟練;熟練操作excel及其他應(yīng)用辦公軟件

至少一年主機(jī)廠客戶服務(wù)部門相關(guān)工作經(jīng)驗(yàn),或三年動(dòng)力系統(tǒng)供應(yīng)商相關(guān)工作經(jīng)驗(yàn)

優(yōu)秀的數(shù)據(jù)收集、分析及報(bào)告能力

良好的問題定義及主因分析能力

良好的質(zhì)量報(bào)告評(píng)價(jià)及分析知識(shí)

有一定的汽車售后市場認(rèn)識(shí)

篇2:車輛振動(dòng)噪聲研發(fā)助理工程師崗位職責(zé)范本

1.負(fù)責(zé)車輛NVH技術(shù)研發(fā)工程中心的試驗(yàn),技術(shù),服務(wù)。

2.根據(jù)項(xiàng)目需要策劃必要的試驗(yàn)及實(shí)施。

3.根據(jù)項(xiàng)目負(fù)責(zé)人的安排組織試驗(yàn),并進(jìn)行數(shù)據(jù)管理。

4.按照項(xiàng)目負(fù)責(zé)人的要求,定期撰寫工作進(jìn)展及總結(jié)報(bào)告。