區域服務主管崗位職責任職要求
區域服務主管崗位職責
區域服務支持主管JobSummary:
Thisprimarilyshopandofficemanagementpositionactsasagroupleaderforprojectsandworkassignmentsinanengineeringserviceenvironment.He/Shemanagesresourcesthatdeliverdataand/orinformationtostakeholdersbothwithinandacrossbusinessfunctions.Thepositioninvolvesmaintainingstrongworkingrelationshipswithawidevarietyofstakeholdersprimarilywithinthetechnicalcommunity,butmayalsospanintootherbusinessfunctions.
KeyResponsibilities:
Leadsasmalltechnicalgroupofsupervisorsand/ortechnicians,allocatesappropriateresourcestomeetcustomerneedsandprovidesfeedbacktoprojectteammembersinaccomplishingtasksandgoals.
Workswithcustomerstounderstandengineeringservicerequirementsandengagescollaborativelytoresolveissuesanddrivecontinuousimprovement
Appliessoundknowledgeofengineeringprinciplesandmanagesteamsonthespecification,designandmaintenanceoftheworkenvironmentinsupportofcustomerneeds
Providesindependentleadershipofsmallerbusinessimpactprojectsorownershipofcomplexcomponents,products,systemsorserviceswithgreaterelementsofambiguityovertheseniororleadengineerlevelandwithfullaccountabilitytotheprojectteam.
Deliversindependentexecutionofestablishedandemergingworkprocessesandsystems,whilestilldevelopingtechnologyorproductknowledge.
Leadsthedevelopmentandimprovementofworkprocessesandsystemsacrossafunctionaldisciplineareawithinabusinessunitsite.
Coordinatesanddirectsworkamongsttechniciansandtemporarystudentemployees,assistsinthetransferofknowledgetolesserexperiencedengineersthrougheitherindirect(scopeofinfluence)ordirectmanagementofasmall,localgroupofengineers.
Providessupportandguidancetoinfluencetechnicaldirectionwithinaprojectteamandcontinuestodevelopproficiencyinthecompetencyareascriticaltosuccessintherole.
Operatesasarecognizedspecialistinadisciplineorproductareawithintheimmediateteam.
Education,Licenses,Certifications:
College,University,orequivalentBachelor'sdegreeintechnology,managementorbusinessrequired.
Experience:
PriorSeniororLeadEngineerequivalentworkexperienceinarelevantdisciplineareaisrequiredwithademonstratedtrackrecordoftechnicalproblemsolvingandqualitydecisionmaking.KnowledgeofMSOfficetoolsispreferred.
JobSummary:
Thisprimarilyshopandofficemanagementpositionactsasagroupleaderforprojectsandworkassignmentsinanengineeringserviceenvironment.He/Shemanagesresourcesthatdeliverdataand/orinformationtostakeholdersbothwithinandacrossbusinessfunctions.Thepositioninvolvesmaintainingstrongworkingrelationshipswithawidevarietyofstakeholdersprimarilywithinthetechnicalcommunity,butmayalsospanintootherbusinessfunctions.
KeyResponsibilities:
Leadsasmalltechnicalgroupofsupervisorsand/ortechnicians,allocatesappropriateresourcestomeetcustomerneedsandprovidesfeedbacktoprojectteammembersinaccomplishingtasksandgoals.
Workswithcustomerstounderstandengineeringservicerequirementsandengagescollaborativelytoresolveissuesanddrivecontinuousimprovement
Appliessoundknowledgeofengineeringprinciplesandmanagesteamsonthespecification,designandmaintenanceoftheworkenvironmentinsupportofcustomerneeds
Providesindependentleadershipofsmallerbusinessimpactprojectsorownershipofcomplexcomponents,products,systemsorserviceswithgreaterelementsofambiguityovertheseniororleadengineerlevelandwithfullaccountabilitytotheprojectteam.
Deliversindependentexecutionofestablishedandemergingworkprocessesandsystems,whilestilldevelopingtechnologyorproductknowledge.
Leadsthedevelopmentandimprovementofworkprocessesandsystemsacrossafunctionaldisciplineareawithinabusinessunitsite.
Coordinatesanddirectsworkamongsttechniciansandtemporarystudentemployees,assistsinthetransferofknowledgetolesserexperiencedengineersthrougheitherindirect(scopeofinfluence)ordirectmanagementofasmall,localgroupofengineers.
Providessupportandguidancetoinfluencetechnicaldirectionwithinaprojectteamandcontinuestodevelopproficiencyinthecompetencyareascriticaltosuccessintherole.
Operatesasarecognizedspecialistinadisciplineorproductareawithintheimmediateteam.
Education,Licenses,Certifications:
College,University,orequivalentBachelor'sdegreeintechnology,managementorbusinessrequired.
Experience:
PriorSeniororLeadEngineerequivalentworkexperienceinarelevantdisciplineareaisrequiredwithademonstratedtrackrecordoftechnicalproblemsolvingandqualitydecisionmaking.KnowledgeofMSOfficetoolsispreferred.
區域服務主管崗位
篇2:現場服務主管崗位職責任職要求
現場服務主管崗位職責
職責描述:
1.負責浙江。安徽、上海市、福建區域內的客戶滿意度指標,協調區域內工程師的工作安排,拜訪省區銷售及優質代理商;
2.遵循部門工作要求進行工作,對區域內客戶滿意度負責;
3.控制區域服務成本,對部門建設進行建議,共同提升團隊服務能力。
任職要求:
1.醫療行業服務工作管理崗位3年以上工作經驗,有良好的服務意識和溝通能力;
2.具體一定的全局觀念,有提升團隊的意識、跟隨公司共同成長的強烈意愿3.強烈的團隊合作精神。
篇3:技術服務主管崗位職責任職要求
技術服務主管崗位職責
崗位職責:
1.接收用戶的要求和投訴
2.對TSE的管理
3.準備和執行技術服務
4.與客戶和最終用戶協調
5.支持管理配件、物料和文件資料,支持技術服務
6.問題統計的后續處理,報告和上傳缺乏的信息和質量問題
7.按上司的指示完成TSC內的管理任務和特別任務
8.市場發展,管理TS報價、銷售合同和維保合同等
9.積極完善和執行項目從指導安裝、調試到項目交接的相應交接工作
10.積極推動維保合同的銷售
11.直接上級分配的其它工作
職位要求:
1.掌握英語和德語
2.技術管理經驗者優先
3.對技術有一定的理解能力,暖通行業經驗者優先
4.具有強烈的學習欲望和學習能力
5.有較強的溝通、協作能力,能承受較大的工作壓力
6.精通各類常用辦公軟件崗位職責:
1.接收用戶的要求和投訴
2.對TSE的管理
3.準備和執行技術服務
4.與客戶和最終用戶協調
5.支持管理配件、物料和文件資料,支持技術服務
6.問題統計的后續處理,報告和上傳缺乏的信息和質量問題
7.按上司的指示完成TSC內的管理任務和特別任務
8.市場發展,管理TS報價、銷售合同和維保合同等
9.積極完善和執行項目從指導安裝、調試到項目交接的相應交接工作
10.積極推動維保合同的銷售
11.直接上級分配的其它工作
職位要求:
1.掌握英語和德語
2.技術管理經驗者優先
3.對技術有一定的理解能力,暖通行業經驗者優先
4.具有強烈的學習欲望和學習能力
5.有較強的溝通、協作能力,能承受較大的工作壓力
6.精通各類常用辦公軟件
技術服務主管崗位