臨床專家工作職責(zé)與職位要求
職位描述：
職責(zé)描述：
工作職責(zé)：
1、負(fù)責(zé)產(chǎn)品售后的臨床培訓(xùn)，包括臨床應(yīng)用演示講解、用戶操作指導(dǎo)、編寫臨床應(yīng)用培訓(xùn)報(bào)告等；
2、負(fù)責(zé)搜集行業(yè)產(chǎn)品信息及臨床應(yīng)用需求信息并形成分析報(bào)告，參與產(chǎn)品研發(fā)的臨床應(yīng)用測試，并提出改進(jìn)建議。
3、負(fù)責(zé)臨床資料和樣片的提供、臨床應(yīng)用培訓(xùn)教材的編寫及培訓(xùn)實(shí)施，為銷售提供技術(shù)支持。
職位要求：
1、本科以上學(xué)歷，醫(yī)學(xué)影像、臨床等相關(guān)專業(yè)，2年以上相關(guān)工作經(jīng)驗(yàn)；
2、熟悉醫(yī)學(xué)影像設(shè)備的產(chǎn)品性能，具有2年以上相關(guān)產(chǎn)品的操作經(jīng)驗(yàn)或臨床診斷經(jīng)驗(yàn)；
3、具有良好的表達(dá)能力，文檔寫作能力，善于溝通；
4、能適應(yīng)經(jīng)常出差；
5、有醫(yī)師證優(yōu)先考慮。
篇2:產(chǎn)品臨床專家崗位職責(zé)
亞太區(qū)域臨床應(yīng)用專家-SY產(chǎn)品(影像)西門子醫(yī)療系統(tǒng)西門子醫(yī)療系統(tǒng)有限公司,西門子醫(yī)療,西門子醫(yī)療系統(tǒng),西門子職責(zé)描述:
Productapplicationservice,supportandmonitoring
Responsiblefor2ndlevelincidentsupport(and/or1stLevelincidentsupportforclinicalapplicationrelatedfunctions)bytelephone,ticketsystem,e-mailand/oronsitetolocalservicepersonal,mainlyintheresponsibletimezone.
Responsibility/Tasks:
1.Lead/participatetheintroductionofnewproductswithintheregion,ifrequestedanddemonstratehighdegreeofClinical/ScientificexpertiseforrelevantmodalityaspectsofdesignatedSiemensHealthcareproducts.
2.Receivetelephone,emailandGSMSnotificationandtakenecessaryactionbyusingproblemsolutiontechniques,settingprioritiesandasrequired,followthecomplainthandlingandescalationguidelineswithpromptattentiontointernalandexternalrequests,toescalateproblemstoHSC.
3.Analysisoftheincidentwithhelpofthelocalapplicationspersonnel,remotediagnostic,dataanalysisandtheknowledgedatabase.
4.TakenecessaryactionanddocumentitallintheServiceticketingsystemwiththenecessaryfollowupaction.
5.Responsibleforcustomersatisfactionofthemodality,demonstratingproactiveattitudeandactionstooptimizeperformanceandtheirperception(e.g.proactivecheckingofhigh"costinstruments"anddevelopingspecificactionplans).Developandmaintainrelationshipswithtopcustomersandopinionleaders.
6.StartescalationtotheCSHeadquarterSupportCenter(problemmanagement)withconsiderationoftheescalationguideline.
7.Onrequestofthelocalserviceorganizationperformon-sitesupport.
8.Documentationofthesolutionandproposenewcasestotheknowledgedatabase.
9.LeadregularregionalteleconferencesandregularlyparticipateinglobalorregionalconferencecallsandorExchange/Focusmeetings.ActivelytransferapplicationsknowledgeintoandaroundRSCsupportteamtokeepawell-balancedskillsprofilethusmaintainingahighqualityofservice.
10.AsrequiredandonbehalfofProductEducation,performInitialand/orAdvancedTrainingforCustomersand/orFieldApplicationspersonnelalikeonsiteandinformalclassroomsettings,andleadRegionalWorkshops.
11.ContributetoachievingtheMission,Values,andVisionofthecompany.MaintainatalltimesstrictcompliancetoethicalprinciplesandHealth,Safety,andQualitynormsofthecompany.
12.Proactiveandreactivecompilationandevaluationofstatisticsandissueofadequatereportsconcerningerrorsandproblemsinregardtotheapplicationssupportoftheproduct,withcorrespondinginteractionwithHQProductSupportforproductandsystemsimprovement.
Competence
?Experienceinsolvingcomplexproblemsbyusingstructuredsolvingmethods
?Verygoodclinicalworkflowknow-howforthecorrespondingmodality
?Goodinterpersonalskills,professionalattitude,excellentteamworkandorganizationalskills
?GoodtelephoneandEnglishcommunicationsskills,bothwrittenandoral
?abletoidentifyprioritiesandderive/decidethenecessaryactions
?KnowledgeofClinical/ScientificWorkflowwithinthecustomerenvironmentiscrucial
?Focusingonthecustomer’sperspectivewhensettingprioritiesandtakingaction;
?Implementingservicepracticesthatmeetthecustomers’andownorganization’sneeds
?Collaboratingeffectivelywithindividualswithdiversebackgrounds,cultures,styles,abilities,andmotivation
Education/Experience:
?>3years’experienceinApplicationsSupportenvironment,orasclinical/scientificapplicationsspecialistoncustomersystemsforrelevantmodality.
?Experienceinsolvingcomplexproblemsbyusingstructuredsolvingmethods.
?KnowledgeofClinical/ScientificWorkflowwithinthecustomerenvironmentiscrucial
?Aclinicaloruniversitydegreeindiagnostics/radiologyorequivalentinarelevantlifesciencesubject,orequivalenteducationandworkexperience
篇3:ClinicalPathologistDirector臨床病理診斷專家工作職責(zé)與職位要求
職位描述：
TheDirector,Pathologistisaccountablefor-
?Responsibleforroutinemicroscopicreviewandinterpretationbasedonslide/imageexaminationtosupportAPproduction,validationandqualitymanagementactivitiesinatimelymanner.
?Majordutiesinvolves,butnotlimitto,histopathologic,immunohistochemical,FISHandmorphomecticevaluationandreport;microscopicpreparationofslidefordownstreammolecularpathologyanalysisasneeded.
?FluentcommunicationinspeakingandwrittenEnglish.
?Participatesincompliance-drivenactivitiesrelatedtoAPserviceasneeded,includingbutnotlimittoexternalaudit/inspectionfromclient,regulatoryandaccreditationorganizationaswellasinternalauditforthispurpose.
?Participateinalltheinternal/externaltrainingorcontinuouseducationwhichpertainstomicroscopicexaminationandinterpretation.
?Communicatethesignificanceofpathologicalfindingstomanager,PMandotherrelatedindividuals.
?ProvideconsultationsaboutthemedicalsignificanceofAPlaboratorydata.Interpret,correlateandcommunicatelaboratorydatatoclinicaltrialsponsors.
?PerformtestingandqualitycontrolproceduresasperCovanceClinicalTrialsQualityAssuranceguidelines.
?Provideconsultationstoensurepreparationsofthetissuesamplesmaintainhighqualitystandards.
?Assistinallqualitycontrolandqualityassuranceprogramsforanatomicpathology.
?Complywithallsafetyregulationsandpoliciesastheyrelatetothelaboratoryenvironment.
?EnsureallbiohazardouswasteishandledinamannerthatcomplieswithCovanceCentralLaboratoriessafetyandenvironmentalpolicies.
Education/Qualifications
?FormalTraining/EducationinPathologywithmedicalsciencebackground.
?BoardcertifiedoreligibleinPathology.
?Demonstratedrecordofaccomplishmentsincludingrelevantworkhistoryinacademic,privatepractice,orcommercialenvironments.
?Goodverbalandwrittencommunicationsandtimemanagementskills
?Analytical,creativeandworkswellinateamenvironment.
?Possessbasiccomputerskillstoincludebutnotlimitedtoword,excelanddataentry.
Experience
?5yearsormorepathologyexperience(Pathologydepartmentinhospitalispreferred).
?2yearsormorerelevantscientificexperienceinhistopathology,immunohistochemistry,cytopathologyandotherpathologylaboratorytechniques.
Covanceiscommittedtodiversityintheworkplaceandisanequalopportunityemployer(Minority/Female/IndividualwithDisability/Veteran/SexualOrientation/GenderIdentity).Yourconfidentialityandprivacyareimportanttous.